Privacy Policy – PinkoCasino Canada
Effective Date: 15.08.2025
At PinkoCasino Canada, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, and use our gaming services.
1. Information We Collect
We may collect the following information to provide you with a safe, personalized gaming experience:
- Personal details: Name, date of birth, address, contact information.
- Account information: Username, password, preferences, transaction history.
- Payment information: Deposit and withdrawal details, chosen payment method.
- Technical data: IP address, browser type, operating system, device identifiers, cookies.
2. How We Use Your Information
We process your data for purposes such as:
- Verifying your identity and legal age
- Processing deposits, withdrawals, and payouts
- Managing your account and providing customer support
- Detecting and preventing fraud, money laundering, and unauthorized access
- Meeting Canadian legal and regulatory obligations
- Sending promotional communications (only if you have opted in)
3. Sharing Your Information
We will never sell your personal information. We may share it with:
- Payment processors to securely handle transactions
- Regulatory authorities when required by law
- Fraud prevention and security agencies
- Technology partners for platform operations and improvements
All third parties are bound by strict confidentiality and data protection agreements.
4. Cookies and Tracking Technologies
We use cookies to:
- Keep you logged in securely
- Save your preferences for future visits
- Improve site performance and functionality
- Provide personalized offers and promotions
You can disable cookies in your browser settings, but this may impact some site features.
5. Data Security
We use encryption, secure servers, and advanced firewalls to protect your personal data from unauthorized access, loss, or misuse.
6. Your Rights
As a PinkoCasino Canada player, you have the right to:
- Request access to your personal data
- Correct inaccurate or outdated information
- Withdraw consent for marketing communications
- Request deletion of your personal data (subject to legal retention requirements)
7. Age Restrictions
Our services are only available to individuals who meet the legal gambling age in their province or territory (18 or 19 years old). Accounts belonging to underage players will be closed, winnings forfeited, and funds returned.
8. Data Retention
We will retain your personal data only for as long as necessary to meet our legal, regulatory, and operational requirements, after which it will be securely deleted.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.